Convert visitors to customers and engage your customers with live chat

Live Guide Chat is tailored for your needs, so your sales and customer service teams can be successful

Improve Customer Satisfaction

Provide top of the class customer service

Increase Efficiency

Handle more queries in less time

Maximize Sales

Engage visitors and boost sales

Superior Security

Advanced Security is our standard

Calculate your Savings

How much can you save with Live Guide?

Tailor-made for You

A chat solution that fits your requirements

Why choose Live Guide Chat? 

A live chat solution, that suits your business

Maybe you want to increase customer satisfaction, or maybe you want to make your Support Center more efficient, or maybe you want to have more customer engagement. Or all of the above, or something else altogether.
We can help you do all of that.

We’re ready to look at your business needs and to tailor-make a chat solution that is right for you.
We’re also ready to bring our collective decades of experience in Customer Service and User Experience to ensure you and your customers get the most out of your live chat solution.

Live chat will improve customer satisfaction, increase efficiency and maximize sales

Solutions, not just features

We believe in finding solutions. Sometimes a specific live chat feature is the answer, but it needs to be the right feature. That’s why we tailor-make a solution for you.

Your success is our success

Live Guide Chat gives you

Live Guide Chat

Who uses live chat?

technical support
Customer Service and support


Customers prefer the quick answers through live chat because they are already online 

financial institutions
Financial Services and Insurance


Chat bridges the gap between online banking and phone interactions 

government agency
Government agencies and Utilities

 


Citizens and customers prefer live chat because of ease of use and level of discretion

Customer Statements

Vertu Motors plc
"The chat solution is fantastic and any little issues we have had has been rectified very quickly.  It is refreshing that when you do have an issue there is always someone to turn to instead of sending an email and waiting days or even weeks for a response." -- Phil Solomon, Digital Customer Experience Team Manager
Sydbank
"The most important criteria for us was that with Live Guide Chat, we could quickly go live with a good and secure solution." -- Joan Mai, Head of department
FSBNW
"We would recommend Live Guide to to others - and, in fact, have - based on our experience, which has been outstanding." -- Heather Fixler, AVP of Project Management

The Live Guide Chatbot

Chatbots can be your first line of support, making sure your team can focus on providing even better customer service. And we can tailor-make a chatbot for you!

Live Guide Chatbot   Blog on chatbots

See how Live Guide Chat can bring value to you

Schedule a live demo with an expert