Convert visitors to customers and engage your customers with live chat
Live Guide Chat is tailored for your needs, so your sales and customer service teams can succeed
Improve Customer Satisfaction
Provide top of the class customer service
- Provide better, faster yet personal service
- Improve first time case resolution
- Act where and when your customers need support
- Real time communication
- Adding personal value to your customer
Happy customers buy more
Increase Efficiency
Handle more queries in less time
- Support multiple customers simultaneously
- Reduce customer service costs
- Reduce response time with predefined answers
- Statistics and text logs
- Increase employee satisfaction
Work smarter, not harder
Maximize Sales
Engage visitors at the right time
Turn visitors into customers
Increase average order size
Reduce cart abandonment
Assist visitors proactively
Accelerate the customer’s decision
Start capturing leads
Superior Security
Advanced Security is our standard
- Superior security
- Encrypted communication
- Cloud service, nothing to install
- Complies with international legislation on data protection
- Data masking ensures that no confidential data is shared
We take security seriously
More than 30 years of experience within the IT security industry
Calculate your Savings
How much can you save with Live Guide Chat?
Try our customer service calculator to see how much you could save with Live Guide Chat
Tailor-made for You
A chat solution that fits your requirements
- Individual chat solution
- Personal layout of chat window
- Smart implementation plans
- Customer Success Manager
- Supports your strategy execution
Optimize the customer experience
- Customers will have a smooth ride all through the visit to your website continuing into the chat session
A live chat solution, that suits your business
Whether you want to increase customer satisfaction, increase customer engagement, make your Support Center more efficient, or all of the above, we can help you.
We’re ready to look at your business needs and to tailor-make a chat solution that is right for you.
We’re also ready to bring our collective decades of experience in Customer Service and User Experience to ensure you and your customers get the most out of your live chat solution.
Solutions, not just features
We believe in finding solutions.
Sometimes a specific live chat feature is the answer, but it needs to be the right feature.
That’s why we tailor-make a solution for you.
Your success is our success
Who uses live chat?
Customer Service and Support
Government Agencies
Financial Service and Insurance
Utilities
Car Dealerships
These are just examples of industries that use Live Guide Chat
Anybody with a web presence and customers to serve, can use live chat
Customer Statements
The Live Guide Chatbot
Chatbots can be your first line of support, making sure your team can focus on providing even better customer service. And we can tailor-make a chatbot for you!
See how Live Guide Chat can bring value to you
Schedule a live demo with an expert