Secure Live Chat solution, tailor-made for you.

Netop Live Guide Chat improves customer satisfaction, increases efficiency and maximizes sales.

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Live chat will improve customer satisfaction, increase efficiency and maximize sales
calculate your savings

How much could you be saving?

Try our Customer Service savings calculator to see how much you could save with Live Guide Chat.

customer

Put a big grin on your customers’ faces!

With Live Guide you can be available when and where your customers need you.

Best-in-class user interface and features

Provide best in class
customer service

Act where and when your customers need support on your website. With better, faster yet personal customer service you will improve first time case resolution.

Customer Intelligence

Reduce customer service costs

Support multiple customers simultaneously with live chat, and use predefined answers to reduce response times.

ChatCChat Preview  Prepared Responses
Be prepared, with canned messages

Engage your customers
and boost sales

Assist your website visitors proactively and turn them into customers while increasing average order size and reducing cart abandonment.

Proactive Chat
innovative live chat software
We will tailor make your chat solution

Solutions, not just features

We believe in finding solutions. Sometimes a specific feature is the answer, but it needs to be the right feature. That’s why we tailor-make a solution for you.

Vertu Motors plc
"The chat solution is fantastic and any little issues we have had has been rectified very quickly.  It is refreshing that when you do have an issue there is always someone to turn to instead of sending an email and waiting days or even weeks for a response." -- Phil Solomon, Digital Customer Experience Team Manager
Sydbank
"The most important criteria for us was that with Live Guide Chat, we could quickly go live with a good and secure solution." -- Joan Mai, Head of department
FSBNW
"We would recommend Live Guide to to others - and, in fact, have - based on our experience, which has been outstanding." -- Heather Fixler, AVP of Project Management

Be confident in your security
with Live Guide

Keep your customers safe and your data private with Live Guide's advanced security and encryption. 

Find out more

Live Guide is secure chat

See how Live Guide can bring value to you

Schedule a live demo with a specialist