Netop develops and sells market leading software solutions, enabling quick, secure and easy transfer of video, sound and data between two or more computers. We have done this for more than 30 years and we have used this knowledge to make Live Guide the most secure and reliable solution on the market. Live Guide helps companies deliver excellent customer service, reduce support costs comply with strict security demands.
Live Chat Security – a Feature for TrustOnline security is important to prospects and customers. Make sure you include these critical security features in your live chat solution. They will help you build trust and stronger, longer lasting relationships. And, isn’t that the type of relationships that your business wants with its customers? […]
Live chat helps reduce cart abandonmentAn abandoned shopping cart is a source of serious concern for any online shop administrator. Many voices in the e-commerce industry are calling cart abandonment an eternal nemesis of online retail owners. It is truly frustrating for a number of reasons. First of all, if a user abandons a hefty […]
Free vs Paid Live Chat SolutionsSo you are pondering whether to install a free or a paid chat solution on your website or online shop. Well, let us tell you this – live chat is all the rage now. To quote the conclusions of a recent study (that you can read about in this post […]