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Live Guide Blog

The blog about live chat for online customer service
in Live Chat for Finance
Malene WesselJanuary 11, 2019February 19, 2019

Benefits of Live Chat for Banks and Credit Unions

Why live chat should be a natural part of your customer service

Read more
Live Chat security
in Chat Benefits, Live Chat for Customer Engagement
Guest BloggerDecember 7, 2018February 1, 2019

Does every Business Website need Live Chat?

Sure they do! Here is why

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Live Chat builds Relationships
in Chatbots
Guest BloggerNovember 15, 2018December 10, 2018

Implementing a chatbot

– 5 things to consider

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in Live Chat for Customer Engagement, Live Chat for Finance
Malene WesselOctober 29, 2018December 10, 2018

Do You Have the Right Chat Solution?

or: is your live chat solution right for your business?

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the right chat solution
in Chat Benefits, Live Chat for Customer Engagement, Live Chat for Technical Support
Malene WesselOctober 5, 2018October 9, 2018

Live Chat Reporting

Boost contact center efficiency by measuring the right things

Read more
Measure live chat performance and boost contact center efficiency
in Chat Benefits, Live Chat for Customer Engagement, Live Chat for Technical Support
Malene WesselSeptember 26, 2018September 28, 2018

6 Tips to Remember

When Using Video Chat for Customer Service

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Video Chat
in Live Chat for Customer Engagement
Malene WesselSeptember 5, 2018September 5, 2018

Get the most out of the traffic to your website

Would you leave a physical shop unmanned?

Read more
Help your customers proactively
in Chat Benefits, Live Chat for Customer Engagement
Malene WesselAugust 14, 2018August 31, 2018

Success with live chat

Everybody wants it, but how?

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live chat vil improve the customer service experience
in Chat Benefits, Live Chat for Customer Engagement, Live Chat for Technical Support
Malene WesselJune 7, 2018August 31, 2018

Why go for a tailor-made chat solution?

One size doesn’t fit all

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Live Chat for websites
in Chat Benefits, Live Chat for Customer Engagement, Live Chat for Technical Support
Malene WesselMay 27, 2018August 31, 2018

Secure live chat features that helps build trust

Is your live chat solution secure?

Read more
Live Chat security
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