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Live Guide Blog

The blog about live chat for online customer service
in Chat Benefits, Live Chat for Customer Engagement
Malene WesselJune 5, 2020June 11, 2020

Can live chat convert visitors into customers?

5 ways live chat helps you convert visitors into customers

Read more
Convert visitors
in Chat Benefits, Live Chat for Customer Engagement, Live Chat for Technical Support
Octavian DobreJanuary 28, 2020March 18, 2020

Top 4 Benefits of a Pre-Chat Survey in Live Chat

Main Roles Of Pre-chat Surveys

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Chat for website
in Chat Benefits, Live Chat for Customer Engagement, Live Guide News
Octavian DobreJanuary 15, 2020January 16, 2020

Why every Business Website needs Live Chat

They do and here’s why!

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Live Chat builds Relationships
in Live Chat for Customer Engagement
Octavian DobreDecember 17, 2019January 15, 2020

Get traffic to your website

Would you leave a physical shop unmanned?

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Proactive Chat
in Live Chat for Customer Engagement
Octavian DobreDecember 2, 2019December 2, 2019

Use live chat this holiday season

It’s beginning to look a lot like Christmas…

Read more
in Chat Benefits, Live Chat for Customer Engagement
Octavian DobreNovember 19, 2019November 29, 2019

The Importance of Online Chat

Online chat improves customer satisfaction

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in Chat Benefits, Live Chat for Customer Engagement, Live Chat for Technical Support
Octavian DobreNovember 12, 2019November 12, 2019

Increase efficiency

How does live chat increase efficiency while reducing costs?

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Chat for website
in Live Chat for Customer Engagement, Live Chat for Technical Support
Octavian DobreNovember 3, 2019November 3, 2019

Improve Your Customer Service

The best first-call resolution rates

Read more
Team Chat Room Training Session
in Chat Benefits, Live Chat for Customer Engagement, Live Chat for Technical Support, Live Guide News
Octavian DobreOctober 2, 2019October 2, 2019

Supervisor Console

Help your staff deliver excellent customer service 

Read more
Data Privacy compliance GDPR
in Live Chat for Customer Engagement, Live Chat for Technical Support
Malene WesselSeptember 9, 2019September 13, 2019

Proactive Chat and Its Many Uses

Convert website visitors into customers

Read more
Proactive Chat
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  • Top 4 Benefits of a Pre-Chat Survey in Live Chat
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