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      • Proactive chat
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Live Guide Blog

The blog about live chat for online customer service
in Live Chat for Customer Engagement
Malene WesselAugust 16, 2017June 27, 2018

Customers love

faster than lightning customer service

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live chat vil improve the customer service experience
in Live Chat for Customer Engagement, Live Chat for Technical Support
Malene WesselJune 23, 2017June 27, 2018

5 reasons to move to live chat to improve your customer service

5 reasons to move your CS to live chat

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Hands-on customer service
in Live Chat for Customer Engagement
Malene WesselJune 20, 2017October 31, 2018

AWARD

Netop Live Guide is one of the Best Live Chat Softwares in 2017

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in Live Chat for Customer Engagement
Malene WesselMay 29, 2017July 10, 2017

“Wow” experiences

Live chat can improve the overall customer service experience

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face-to-face directly from your website
in Live Chat for Finance
Malene WesselMarch 1, 2017November 2, 2018

How can live chat improve online banking?

Live chat is a cost-conscious and effective way to provide one-on-one sales and service to bank customers.

Read more
in Live Chat for Customer Engagement, Live Chat for Technical Support
Malene WesselFebruary 1, 2017May 31, 2017

Why live chat will increase the efficiency in your customer service

Live chat helps you create a more efficient working environment for your customer service agents

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innovative live chat software
in Live Chat for Customer Engagement, Live Chat for Technical Support
Malene WesselDecember 22, 2016May 29, 2017

How much can your customer service save by implementing live chat?

Implement live chat for a more efficient customer service

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Measure live chat performance and boost contact center efficiency
in Live Chat for Customer Engagement, Live Chat for Technical Support
Malene WesselDecember 14, 2016May 29, 2017

Canned messages in your live chat will boost your customer service efficiency!

What are the benefits of using canned messages in chat for customer service?

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Live chat will increase the overall customer service experience
in Live Chat for Customer Engagement, Live Chat for Technical Support
Malene WesselNovember 9, 2016December 21, 2017

Live chat = Excellent customer service

Why not try it?

Read more
Click to chat
in Live Chat for Customer Engagement, Live Chat for Technical Support
Live GuideApril 7, 2015May 29, 2017

Gartner Predicts Surge in Video Chat for Customer Service

Will video chat be part of your customer experience plan?

Read more
Chatbox on your website
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