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Live Guide Blog

The blog about live chat for online customer service
in Live Chat for Customer Engagement, Live Chat for Technical Support
Malene WesselFebruary 1, 2017May 31, 2017

Why live chat will increase the efficiency in your customer service

Live chat helps you create a more efficient working environment for your customer service agents

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innovative live chat software
in Live Chat for Customer Engagement, Live Chat for Technical Support
Malene WesselDecember 22, 2016May 29, 2017

How much can your customer service save by implementing live chat?

Implement live chat for a more efficient customer service

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Measure live chat performance and boost contact center efficiency
in Live Chat for Customer Engagement, Live Chat for Technical Support
Malene WesselDecember 14, 2016May 29, 2017

Canned messages in your live chat will boost your customer service efficiency!

What are the benefits of using canned messages in chat for customer service?

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Live chat will increase the overall customer service experience
in Live Chat for Customer Engagement, Live Chat for Technical Support
Malene WesselNovember 9, 2016December 21, 2017

Live chat = Excellent customer service

Why not try it?

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Click to chat
in Live Chat for Customer Engagement, Live Chat for Technical Support
Live GuideApril 7, 2015May 29, 2017

Gartner Predicts Surge in Video Chat for Customer Service

Will video chat be part of your customer experience plan?

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Chatbox on your website
in Live Chat for Customer Engagement, Live Chat for Technical Support
Live GuideFebruary 15, 2015May 29, 2017

Better Customer Service Starts with Better Communication

Are you using live chat to engage customers on your website?

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in Live Chat for Customer Engagement
Live GuideNovember 28, 2014May 18, 2017

Leverage live chat this holiday season

It’s beginning to look a lot like Christmas…

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in Live Chat for Customer Engagement
Live GuideNovember 14, 2014May 18, 2017

Live chat

What it can do for you — and how to get the most from it

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in Live Chat for Customer Engagement, Live Chat for Finance
Live GuideJune 17, 2014May 29, 2017

The benefits of live chat in online banking

Over the last two decades we’ve seen an overwhelming shift to virtual banking

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in Live Chat for Customer Engagement
Live GuideMay 19, 2014May 18, 2017

5 Reasons Customers Love Live Chat

Customers love live chat

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