Live Guide Datasheet

Architecture And Security

Quality Of Service EU

Quality Of Service US

Security overview

Netop Live Guide is built upon a highly secure platform that safeguards the data and privacy of each user. The product utilizes the industry-standard Adobe Flash Player which in turn employees the sandbox security model to further ensure that user data and local file system information is not accessible. Additionally, all data passing through Netop Live Guide is SSL (Secure Sockets Layer) encrypted with a 128-bit encryption.

System requirements

Hardware (Operator & Administrator):
  • Pentium 4.16 Ghz / 1GB RAM
  • Mac G4 1.33 Ghz / 1GB RAM


OS: Windows XP SP3 / Windows Vista / Windows 7 / Windows 8 / Windows 8.1 / Windows 10 / Mac OS 10.5 / Mac OS 10.6 / Mac OS 10.7 / Mac OS 10.8


Chrome (current), Internet Explorer 10+, Edge, Firefox (current), Safari (current)

Adobe Flash Player: or later


iOS 7 or later, default browser; Android 4.1.1 or later, default browser

Internet speed:

  • Text chat: 128K
  • Audio chat: 512K
  • Video chat: 768K

Port requirements:

Ports 443 and 80 (TCP/IP) must be open