Live Guide Chat referral program

terms and conditions


Thank you for considering the Live Guide Chat referral program. Our referrers are very important to us. This agreement is designed with you in mind, as well as protecting you, Live Guide Chat and our customers. Please read it thoroughly. If you have any questions, please contact us.

Live Guide Referrer Agreement

This agreement describes the terms and conditions for participation in the Live Guide Chat referral program. In this agreement, the term “Referrer” refers to you (the applicant). In this agreement, “Live Guide” refers to Live Guide Chat, a department under Netop Solutions, with whom you are entering this agreement. By applying to the Live Guide Chat referral program, you are confirming that you have read the agreement and agree to the terms and conditions.


Referrers are granted 30% of the value of the sales that derives from the referral made from the Referrer. The Live Guide Chat Sales team will handle the actual sales process and your Account Manager will inform you of any sales derived from your referral. Live Guide subscriptions typically run for a year and your commission will be 30% of the value of the first subscription period.

Commissions will only be paid on sales that are made when the Referrer have referred a new customer to Live Guide. 


Your Account Manager will inform you of any sales derived from your referral  and request you to send an invoice to Live Guide Chat for 30% of the value of the sales made from your referral. Payment will be made 30 days after Live Guide has received payment from the customer.

Usage and Obligations

Referrers are permitted to use the Live Guide Chat brand and marketing resources available in the Referrer Library on to which you will receive a password. Logos and other assets cannot be modified. The Referrer does not gain any trademark, copyright or any other rights to these materials.

The Referrer will never imply that they are acting on behalf of Live Guide Chat and will never advertise Live Guide Chat products directly. The Referrer will never bid for advertisements that compete with Live Guide Chat.

The Referrer will never represent themselves, Live Guide Chat or their relationship with Live Guide Chat in a false or misleading way.

The Referrer will not engage in the distribution of an unsolicited bulk email (spam) mentioning or referencing Live Guide Chat.

Term and Termination

Either party has the right to terminate the agreement immediately without prior notice.

If the Referrer terminates the agreement, no further commissions from Live Guide Chat will be paid for any past or future customer transactions.

If Live Guide Chat chooses to terminate the agreement, any outstanding balance will be paid to the affiliate within 60 days of termination.

Governing Law

This Agreement is governed by the laws of Denmark, without reference to conflict of law principles.


We may modify any of the terms and conditions within this Agreement at any time and at our sole discretion. These modifications may include, but not limited to changes in the scope of available commissions, commission schedules, payment procedures and Referral Program rules.

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