Live Chat Reporting

Measure live chat performance and boost contact center efficiency

Comprehensive reporting

Monitor operator and campaign performance with detailed, multi-metric analytics and exportable reports.

The comprehensive reporting features of Live Guide help you gain deeper insight into customer behavior and improve contact center efficiency.

Advanced live chat reporting tools make it easy to monitor key metrics and optimize the process for both your customers and your agents.

Measure live chat performance and boost contact center efficiency

See how Live Guide can bring value to you

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