- or pop up? You decide how your chat box will appear
Chat box in your page or as a new window?
You decide if you want the chat box to open inside your webpage or if you want a pop up (new browser window) when your customers initiate a chat.
You can chose to have some of your chat boxes open as widget and some as pop-ups. It's entirely up to you.
You chose how you want your campaign to behave in the administrator module.
Check or un-check the "Open chat in a new browser window" option for the campaign.
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