with Live Guide Chat
Customer intelligence analytics: get to know your customers for improved service and sales
The customer data analysis features of Live Guide help you leverage chat’s potential as a highly personalized experience. For instance, your agents now have the ability to see detailed information about web visitors including geographical location, the campaign or the web page the customer is visiting, and the search terms used to find your site. As a result, using data, which is an invaluable skill nowadays, is now much easier with Live Guide Chat.
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