Pre-made Messages for Live Chat

Automate responses to frequently asked questions to improve efficiency and standardize service.

Lower support costs and raise customer satisfaction with Live Guide

The prepared response feature, also known as canned messages, of Live Guide Chat helps your chat operators to work more efficiently.
Consequently operating costs are reduced and customer satisfaction is increased.

Be prepared, with canned messages

Rather than typing out commonly used phrases, agents have access to a selection of pre-made messages and can issue a response with a click of a button.

Be prepared, with canned messages

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