Pre-made Messages for Live Chat
Automate responses to frequently asked questions to improve efficiency and standardize service.
Lower support costs and raise customer satisfaction with Live Guide
The prepared response feature, also known as canned messages, of Live Guide Chat helps your chat operators become more efficient and effective… and that means reduced operating costs and higher customer satisfaction.
Rather than typing out commonly used phrases, agents have access to a selection of pre-made messages and can issue a response with a click of a button.
See how Live Guide can bring value to you
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