Remote Control of Client Computers

Access customer computers to quickly address service issues and improve first-call resolution rates.

Operators can remotely assist customers

With Live Guide, operators can go beyond text-, audio- or video-based support and provide remote control assistance with the click of a button. Remote Assistance lets your operators provide efficient technical support, share files, and co-browse with your customers. 

Operators can remotely assist customers

See how Live Guide can bring value to you

Schedule a live demo with a specialist