Remote Control of Client Computers
Access customer computers to quickly address service issues and improve first-call resolution rates.
Operators can remotely assist customers
With Live Guide, operators can go beyond text-, audio- or video-based support and provide remote control assistance with the click of a button. Remote Assistance lets your operators provide efficient technical support, share files, and co-browse with your customers.
See how Live Guide can bring value to you
Schedule a live demo with a specialist