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customer engagement

in Chat Benefits, Live Chat for Customer Engagement, Live Chat for Technical Support
Raluca MateiJanuary 28, 2020March 18, 2020

Top 4 Benefits of a Pre-Chat Survey in Live Chat

Main Roles Of Pre-chat Surveys

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Chat for website
in Chat Benefits, Live Chat for Customer Engagement, Live Guide News
Raluca MateiJanuary 15, 2020January 16, 2020

Why every Business Website needs Live Chat

They do and here’s why!

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Live Chat builds Relationships
in Live Chat for Customer Engagement
Raluca MateiDecember 17, 2019January 15, 2020

Get traffic to your website

Would you leave a physical shop unmanned?

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Proactive Chat
in Chat Benefits, Live Chat for Customer Engagement, Live Chat for Technical Support
Raluca MateiNovember 12, 2019November 12, 2019

Increase efficiency

How does live chat increase efficiency while reducing costs?

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Chat for website
in Live Chat for Customer Engagement, Live Chat for Technical Support
Raluca MateiNovember 3, 2019November 3, 2019

Improve Your Customer Service

The best first-call resolution rates

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Team Chat Room Training Session
in Chat Benefits, Live Chat for Customer Engagement, Live Chat for Technical Support, Live Guide News
Raluca MateiOctober 2, 2019October 2, 2019

Supervisor Console

Help your staff deliver excellent customer service 

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Data Privacy compliance GDPR
in Live Chat for Customer Engagement, Live Chat for Technical Support
Malene WesselSeptember 9, 2019September 13, 2019

Proactive Chat and Its Many Uses

Convert website visitors into customers

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Proactive Chat
in Chat Benefits, Live Chat for Customer Engagement
Guest BloggerAugust 9, 2019

Live Chat for Ecommerce

Key Writing Tactics for Excellence

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live chat for ecommerce and prepared responses
in Chat Benefits, Live Chat for Customer Engagement
Malene WesselJune 5, 2019June 5, 2019

Can live chat convert visitors into customers?

5 ways live chat helps you convert visitors into customers

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Convert visitors
in Chat Benefits, Live Chat for Customer Engagement
Malene WesselApril 17, 2019April 17, 2019

Efficient customer service is money in the bank

Save money with live chat on your website

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Save with chat
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