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live chat

in Live Chat for Customer Engagement, Live Chat for Technical Support
Raluca MateiNovember 3, 2019November 3, 2019

Improve Your Customer Service

The best first-call resolution rates

Read more
Team Chat Room Training Session
in Live Chat for Customer Engagement, Live Chat for Technical Support
Malene WesselSeptember 9, 2019September 13, 2019

Proactive Chat and Its Many Uses

Convert website visitors into customers

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Proactive Chat
in Chat Benefits, Live Chat for Customer Engagement
Malene WesselApril 17, 2019April 17, 2019

Efficient customer service is money in the bank

Save money with live chat on your website

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Save with chat
in Car dealerships, Live Chat for Customer Engagement
Malene WesselApril 4, 2019May 23, 2019

Beat the competition

How do car dealerships beat the competition with live chat?

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in Chat Benefits, Live Chat for Customer Engagement
Malene WesselMarch 20, 2019March 20, 2019

Live chat best practices

Ensure excellent sales and service

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Be prepared, with canned messages
in Chat Benefits, Live Chat for Customer Engagement
Malene WesselFebruary 25, 2019February 25, 2019

Live Chat Everywhere

Why to include chat everywhere your prospects go

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in Live Chat for Customer Engagement, Live Chat for Finance
Malene WesselOctober 29, 2018December 10, 2018

Do You Have the Right Chat Solution?

or: is your live chat solution right for your business?

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the right chat solution
in Chat Benefits, Live Chat for Customer Engagement, Live Chat for Technical Support
Malene WesselOctober 5, 2018October 9, 2018

Live Chat Reporting

Boost contact center efficiency by measuring the right things

Read more
Measure live chat performance and boost contact center efficiency
in Chat Benefits, Live Chat for Customer Engagement, Live Chat for Technical Support
Malene WesselSeptember 26, 2018September 28, 2018

6 Tips to Remember

When Using Video Chat for Customer Service

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Video Chat
in Live Chat for Customer Engagement
Malene WesselSeptember 5, 2018September 5, 2018

Get the most out of the traffic to your website

Would you leave a physical shop unmanned?

Read more
Proactive Chat
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